Purchased a new Mazda CX-5 from Hall and upon my first drive on the freeway I immediately could tell there was an issue with the alignment. Car pulled hard to the right under light acceleration at freeway speeds. In addition, there was an obvious tire balance issue going on. Since there is a 12k/1year adjustment warranty for alignment and tire balance on new Mazda’s, I assumed I would bring it back and get issues resolved, no biggie. Instead the service tech drove it and said it was normal behavior to pull like that. Well, ok, let’s check ... Read More

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DealerRater - May 21, 2025

Purchased a new Mazda CX-5 from Hall and upon my first drive on the freeway I immediately could tell there was an issue with the alignment. Car pulled hard to the right under light acceleration at freeway speeds. In addition, there was an obvious tire balance issue going on. Since there is a 12k/1year adjustment warranty for alignment and tire balance on new Mazda’s, I assumed I would bring it back and get issues resolved, no biggie. Instead the service tech drove it and said it was normal behavior to pull like that. Well, ok, let’s check the alignment anyways since it’s covered under the warranty. Hall then claimed that warranty doesn’t exist. I had to literally show them the warranty in the owners manual and they still claimed Mazda won’t cover it. I had to take my brand new vehicle to a different dealership to honor my request, and they indeed found the alignment was way off in the rear passenger side. The icing on the cake to my experience, the tech at Hall put a large dent on the edge of the drivers door. Of course they wouldn’t do anything about that either. I would never again take any vehicle to that poor excuse of a service department. STAY AWAY

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Rebecca, Eric, and the Hall VW team made my out of state Atlas SE w/Tech purchase one of the smoothest and most pleasant experiences in many decades of owning and driving Volkswagens. We’ll be back for additional awesome Volkswagens from the equally awesome Hall Volkswagen in the future. Thank you Hall VW.

We had a fabulous experience today at Hall VW. Kara treated us so great, she was easy to talk to and helped calm my angst. We ended up buying this beauty, and are so excited!

Edmund was excellent

Made the whole process very easy and very quick. I would purchase at this dealership again

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Brandon was a very nice and helpful! He was extremely knowledgeable about the car and even took the time to help show me how to connect my phone to the car and explain what all the buttons do. I can’t say the same about the manager Kurt though. He was very rude and tried to take advantage of me when it came to trading in my car. Luckily I was able to call someone AND have my husband come up here to help me. I am thankful though that this dealership had a sells person like Brandon to help ... Read More

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Google - May 16, 2025

Brandon was a very nice and helpful! He was extremely knowledgeable about the car and even took the time to help show me how to connect my phone to the car and explain what all the buttons do. I can’t say the same about the manager Kurt though. He was very rude and tried to take advantage of me when it came to trading in my car. Luckily I was able to call someone AND have my husband come up here to help me. I am thankful though that this dealership had a sells person like Brandon to help me out!!

Brandon was great to work with.

I am not one to usually leave reviews but I must say that I had a very positive experience working with Charles, Andy, and Rick today. They were all straight forward, personable, and super accommodating. They made the car buying experience as stress free as possible and, in my opinion, went above and beyond. Absolutely by far the best dealership I’ve ever worked with. Highly recommend!

Charles was a pleasure to work with answered all of our questions. Was willing to go the extra mile to make sure the vehicle was exactly what we needed and wanted we highly recommend working with him!!

We had a fantastic experience at Hall VW, specifically Edmund Nagel! He was very knowledgeable, helpful and made the entire process very easy. He went above and beyond to answer all of our questions and helped set everything up. Thanks for everything!