Customer Testimonials
Great people were not pushy and worked with me on my price to get the deal done!
Just bought 5th car at this dealer shop and i am extremely happy. I only go back because of Michael / Michal Miroslaw. I cannot imagine working with anyone else but him. Very rarely you meet sales people who actually have YOUR back. And he does. Michał - thank you for your sincere service, advice, and for having my best interest in mind. Hall Mazda is lucky to have you. Thank you from a very happy customer. Chris
I bought a brand new 2023 hatchback in November of 2022. Since early in my ownership, I have reported a hesitation or delay when starting the vehicle. When I press the push-button start, the vehicle appears to begin starting, hesitates, and then takes additional time before it fully turns on. I also advised that there was a jerking feeling when driving at low speeds. The service advisor was dismissive and reported that the car was new and likely just adjusting to my driving style. Today on 11/4/26, I was able to capture a video.
There were also so many other issues with my ... Read More Google - Nov 4, 2026
Great experience! No pressure sale and Issac was awesome! I wasn’t sure on the model I wanted so we took our time and I’m 100% confident I picked the right one. Thanks Isaac! I’ve also had my first oil change/tire rotate and inspection. I’m very impressed with how they operate on the service end. Even sent me a video of the inspection prior to picking up the vehicle. Theresa was awesome!
jarvis has very poor customer communication skills will not honor any warranty work on something obviously should be warranty
Michael did a great job and was a pleasure to work with. Answered all of our questions promptly and went above and beyond our expectations. Thank you, Michael.
Awesome Edmune service would recommend to all my family and friends! He did a wonderful job!
Edmund was great. Thanks for all you gard work.
Edmund and Rick were quick, helpful, and super friendly!
I was searching online and was contacted by Eric. I asked for an appointment and done! Informative, patient, and not pushy. After the sale explained the technology to me and wanted me to call with any questions. I would highly recommend him!
Had a fantastic experience buying a car and honestly a great dealership to work with. Edmund was very helpful and knowledgeable.
This was my third consecutive MAZDA purchase. Obviously I am happy with this car model and dealership but it was a pleasure working with Bryan Spigarelli as my sales rep. He is very knowledgeable, polished, (not pushy) and prompt in answering questions. He found just the right car (the new "Ruby Red" on the Premium Plus) I was hoping for! Next time you are in the showroom, ask for Bryan and you will be in good hands.
Purchasing from Hall Mazda was a great experience! Mike Miroslaw was a pleasure to work with.
I had a great experience buying my first car here, I worked with Charles in sales and he helped me find exactly what I was looking for. At first they did not have a the red I wanted but they ended up finding one at a different dealer and were able to let me know as soon as they got it and saved it for me. Made it very easy to get my first car, highly recommend working with hall and Charles especially!
This place was fantastic! After a little mix up at the beginning, they were very apologetic and did everything they could to fix the miscommunication. Isaac was really great to work with. Andy in financing was communicative and helpful. I just really was happy with the service. I will definitely be back.
Mike was very friendly, knowledgeable and answered all my questions regarding the vehicle. He also made the entire process as seamless as possible.
I dropped off my car on Wednesday and they didn't get it into the shop until the following Monday. Nobody kept me posted. They charged me 218.00 to do nothing after I told them and the service writer saw that there was a water leak getting into the car on the driver's floor.
The courtesy car they gave me a 2026 cx90 was absolutely filthy. Back seat had sticky stains on them, I had to lay out blankets so my family could ride along. I mentioned I would be trading in my car in February, not here anymore. They lost ... Read More Google - Oct 13, 2026
Was very pleased with my experience here. Eric P was, again, great. This is my second Mazda from Hall and Eric P and I plan on going back for a third once I am ready for a new car. The whole staff is friendly and attentive. They are not pushy and will actually fight for you to get you the best deal they can. Highly recommend Hall and Eric P for all your Mazda needs!
Michael and Andy were fantastic! Very helpful, swift service and very knowledgeable!
Mike and the team at Hall were easy to work with, pleasant, and transparent throughout the buying process. It was a true pleasure working with Mike and his colleagues.
Very smooth process
The process is very smooth, the sales person every patient and skilled. Big help. Thanks
Very good expirience. Charles made the whole process painless and provided exceptional support.
extremely stress free buying experience....all staff involved (nick, jerry, andrew, brandon and mike) were fantastic....professional, courteous and knowledgeable they represent vw and the brookfield community admirably
It was a great experience for me. Everyone was very helpful.
Edmund did an awesome job answering all my questions and getting me into my dream car!
A Bad Experience Turned Into a Great One – Thank You, Hall Mazda!
Our initial experience with Hall Mazda was extremely disappointing. We spent around two hours at the dealership the evening before, carefully choosing the right vehicle for our family. Andy was great and helped make the experience more comfortable after we felt pressured by Isaiah’s sales tactics. We left that evening wanting time to think, which we felt was a perfectly reasonable request.
The following morning, we called Isaiah with the deal we wanted and were ready to move forward. After finally getting through to him and confirming ... Read More Google - Oct 1, 2026
Mike was amazing to work with. Honest, informative and trustworthy. 👍
Charles was beyond helpful with the purchase of a Mazda CX-30 for our daughter. I would definitely go back and work with him again.
Hall Mazda was phenomenal to work with from start to finish! The communication was excellent—real, personal communication, not generic AI bot messages like other dealerships. The entire staff was friendly, helpful, and wonderful to work with.
We had the pleasure of working with Sam Meier, and I can’t recommend him highly enough. There was absolutely no pressure, communication was quick and thorough, and he was completely open and honest throughout the entire process. Since we live out of town, Sam went above and beyond to make everything easy by communicating with us through email and working through the ... Read More Google - Sep 30, 2026
Sam was great to work with! Very fast service and very helpful getting my new Mazda.
This was the most pleasant car buying experience I've had by far. Mike was patient, responsive, and knowledgeable. I'd recommend Hall Mazda to anyone looking for a new vehicle!
Very positive experience at Hall Mazda! Everyone was very knowledgeable and wonderful to work with!
Erick was wonderful! He went above and beyond our expectations. We were lucky to have him as our representative. My wife and I were greatful to have him to guide us through the process of buying our first car in over 17 years. Thank you Erick!
Easy to work with. Charles was helpful and not pushy. Gave us good, honest information.
Got us the information we needed and Sam was very professional!
service department has horrible customer service and rude, lazy employees. fourth time in a row we arrive for maintenance and are told we arent in their system, and our profile is mixed up with another person. each time we are told it is “getting fixed right now” and to give them all the information again. then next time, like clockwork, we arent in their system. they offer “drinks and snacks”, but when i ask if they happen to have any plastic utensils, i am given just a “no” without any eye contact. made to feel like we are the problem ... Read More Google - Sep 18, 2026
Inquired about a new vehicle online and went into the store to get an appraisal on my trade in. We discussed a few numbers and eventually got a tentative purchase order. After the test drive, I asked the sales rep for my key so I wouldn’t forget it. While briefly taking a picture of the purchase order, the gentleman handling the appraisal walked out with my key, yanked the paperwork out of my hand, and told me to “have a great day,” clearly insinuating that I should leave.
The numbers looked great and I would have moved forward, but ... Read More Google - Sep 17, 2026
I had a great experience at Hall Mazda. My sales person, Eric Parsons, was the best. He was extremely knowledgeable and helpful (and, a nice guy). The whole team made it for a pleasant, non-stressful experience.
I will only buy my Mazdas from Hall! They use no pressure sales and truly want the best deal for you. Recently traded in my car for a newer model and Isaac was the BEST to work with! Make sure to ask for him!
Eric Parsons was my salesperson. He was a real pleasure to work with. He made my buying experience a real smooth experience. Anyone who wants a Mazda that I know of will get a referral to him! My daughter was the first. She bought one from him too.
Worked with Jaredt and had a great experience with Hall Mazda. Highly recommend coming here for your Mazda experience.
Great experience getting my dream Mazda Miata!
Enjoyed working with Eric. He explained the vehicle and all its features. It was my first mazda
Spoke with Eric a lot throughout the buying process. I ordered my car and he kept me in the loop at all major points of the process. Was available at all times with answers and follow through. Was an amazing buying experience
We’ve been going to Hall Mazda for years and have had great experiences over the years. Bryan Spigarelli and Andy Pasckiewicz were great to work with and helpful with our new car and financing.
Mike was great to work with. He answered my questions and was helpful throughout the buying process.
Isaac in sales was awesome. Worked with us to get a great amount on our trade-in, and the car we wanted with no money down and a similar monthly payment. Andrew in the finance department was amazing as well...the process was super quick and easy. Love that they can send you a link to upload documents and complete the credit application ahead of time. Will be back for another vehicle in the future!
This was my first vehicle purchase in a long time and I couldn’t be happier with the process here. Isaac was really helpful and accommodating throughout the experience. His knowledge of the vehicle and no pressure approach made it a great experience and made me want to buy from Hall. I am grateful for his help!
Courteous and straightforward dealership and salesperson. Mike was very clear giving instructions and following up on our purchase
We purchased a new family SUV from Hall in Brookfield over the weekend after shopping around at several independent dealers throughout Wisconsin this month. Beyond offering the best out-the-door quote, this dealership was extremely easy to work with and made the purchasing process smooth, which we greatly appreciated. We drove 2+ hours to pick up the vehicle rather than purchasing from dealers nearby home that weren’t as competitive or as easy to work with. Thanks Michael and Brandon for the simple, no hassle experience. We’d do business with you again in the future!
Purchased a Mazda3 Sedan from sales associate Eric Parson. This was one of the easiest, fastest, and most informative car-buying experiences I've ever had.
Eric and I handled basically the entire purchase via text (minus delivery), since I live about two hours away and texting is much easier for me while I'm at work. Every question I had was answered promptly, and Eric made the entire process incredibly easy.
And don't even get me started on delivery—an hour and I was out the door, and that's with a trade-in! Everything was ready to go when ... Read More Google - Aug 29, 2026
We had a great experience buying our new car here, Bryan was super helpful and knowledgeable, and helped us find what we wanted!
Mike Miroslaw is so good at what he does. This is our 4th vehicle that we have leased through Mike at Hall and I’m sure there will be more. He is the exact opposite of what you think of when you think of car salespeople. He is genuinely nice and welcoming. He is straight to the point, no xx. He is ready for us when we get there. He is professional but kind. We love getting out cars from Mike at Hall. The finance person was also very nice, right to business, and made that process smooth and easy.
Purchased a Mazda3 Sedan from sales associate Eric Parson. This was one of the easiest, fastest, and most informative car-buying experiences I've ever had.
Eric and I handled basically the entire purchase via text (minus delivery), since I live about two hours away and texting is much easier for me while I'm at work. Every question I had was answered promptly, and Eric made the entire process incredibly easy.
And don't even get me started on delivery—an hour and I was out the door, and that's with a trade-in! Everything was ready to go when ... Read More DealerRater - Aug 29, 2026
Mike Miroslaw did a great job helping me buy my new car! He was very knowledge and presented me with some options to find what works best for me. Everyone at Hall Mazda was so nice and helpful!
I had an amazing experience with everyone in this dealership. Especially my salesman, Mike, and Andy, the finance manager. Everyone was very helpful and kind through my experience.
I just leased my second vehicle from Hall Mazda - both times I worked with Eric Parsons. Eric is great to work with - and he is available post purchase to help with any issues you may have. He's a great car consultant - helping you find the best match for your vehicle needs.
Eric Parsons is great to work with. Unlike the typical car "salesman" I think of Eric as a car consultant who helps you find the right match in a car to best fit your needs. I Just leased my second Mazda from Eric - and I know from experience that he works with you after the sale to make sure you feel good about your purchase and to help handle any issues that might arise.
Isaac Stefanski is absolutely the best car salesman I have ever met. Hall is a great dealership so far and They both have been exceptional. This was the best car purchase experience I have had!
Sam, Isaac and Brandon were all very helpful, courteous and knowledgeable. Not high pressure, which I really appreciate
Eric Parsons was wonderful to work with - he took the time to listen to what I wanted, and didn't pressure me. He was patient with my needs and found what I wanted. I highly recommend.
Mike Miroslaw was wonderful in helping me get into a new vehicle within my budget. Highly recommend him.
Isaiah helped me get a great deal on my new Mazda CX-50 Turbo! Hands down the best dealership experience I’ve had. We sorted out the details before I made the drive up from Chicago, and the process was quick and easy. Absolutely worth the drive and will be back for my next one!
They weren’t pushy and very accommodating. Staff was all kind and well educated in product
Hall was a great place to purchase our next Mazda,3, so far and Eric is an incredible person. He truly cares about the customers wants and needs, not just making a quota. I would highly recommend him and Hall to anyone needing a simple,hassle free sales experience
5-Star Experience with Mike Miroslaw and the Entire Team @ Hall Brookfield
Mike Miroslaw provided my family and me with a truly outstanding experience during the purchase of our 2025 VW ID.4. From the moment he responded to our initial inquiry through the completion of the entire purchase process, Mike delivered exceptional customer service every step of the way.
What impressed us most was his honesty, transparency, and genuine commitment to ensuring we felt confident in our decision. Since the vehicle had a lemon-law buyback record, Mike went above and beyond to investigate the details and explain why the vehicle had received ... Read More DealerRater - Aug 7, 2026
Eric helped get me the car I’ve been really wanting, stayed late to get it all situated so I could drive it home that day. He also coordinated for it to be seen in the body shop and get detailed so I had it in tip top condition Thanks Eric!
Mike Miroslaw was very understanding and greeted me with a warm welcome. He assisted me with buying my first car and I couldn’t be happier with my choice.
Eric Parsons was quick to jump in and help me find exactly what I was looking for. He walked me through everything I needed to do before walking out with my new vehicle. Great service!
We just bought our third Mazda from Hall and specifically Lynn C. She was fabulous to work with. Very knowledgeable and professional, no high pressure just helpful and respectful. Andy was also terrific in helping with the technology side of the deal.
Mike was very friendly and informative! The financing process was also very quick so I was in and out without a long wait or any hassle
No reason to make a appointment if they are not going to even look at my car that day. Now I won't get it back until Monday what a joke
Mike was informative, pleasant and actually fun to work with. He provided the cars I wanted to test drive and heard my desire for a white car option. Once I decided which car I wanted, he facilitated the paperwork. He was patient when it took me time to get my finances in order and sat with me while that paperwork was completed. Mike took the pressure off me! Yay, Mike
Hall puts enjoyment back in car buying. Talked models and trim lines with Sam Miner. Andrew and Jerry made the paperwork flow. Thanks.
Very good customer service, an attractive showroom-no hassles. I was treated very well by Mike Miroslaw, the salesman with whom I worked- he was very helpful. I would certainly use this dealership again.
The salesmen I interacted with were very kind, helpful, and informative. We had a great experience.
Lynn Ciriacks was extremely helpful she got us in a cx-30 she gave us other options she was very helpful and wasn’t pushy we ended up not getting the car but she was wonderful to work with
My wife was looking for a new vehicle and Mazda was on her short list, so we stopped at Hall to check things out. Percy Chambers greeted us right away on a hot Saturday afternoon. Offered us some waters and we were on our way. He narrowed it down quickly for my wife and after a test drive, she had found the perfect fit. Percy was super gracious and full of a H.I. (Human Intelligence). He held the new vehicle for us until we brought our trade in 2 days later. Finalizing was smooth and we drove off with new ... Read More Google - Jul 21, 2026
This was a very satisfying buying experience. Our salesman Michael Miroslaw did an outstanding job and provide us with all the information we needed.
Mike was very nice to work with and went above and beyond to answer any questions I sent over.
We recently purchased a new vehicle from Hall Mazda and had an outstanding experience from start to finish.
Isaac was our salesperson, and Brandon handled the financing. Both were friendly, knowledgeable, and genuinely low-pressure. At no point did we feel rushed or pushed toward a different vehicle or pressured into making a decision. They listened to what we wanted, answered all of our questions, and made the process easy.
They also gave us a fair offer on our trade-in, and the entire purchase was smooth, efficient, and enjoyable. After a disappointing car-buying experience elsewhere last year, this was a refreshing ... Read More Google - Jul 15, 2026
I bought a car from Carvana! They refused to use my pre-approval from US-Bank that had their name on it and a code. I was also pre-approved through Mazda financial services. Not good enough. Was told I needed to apply for financing through them. Pretty sure they also use US-Bank. I contacted a US-Bank auto loan advisor and they said this is highly unusual. Should not be this way.
Had to decline the ECP three times and detail all the ways a city car in Chicago gets destroyed. I should only have to decline once.
I asked where to send ... Read More Google - Jul 14, 2026
We had to buy three cars in three years. The Hall experience was the absolute best! No pressure, fair, and honest. Shout out to Isaac and Brandon, thanks for helping us along this journey! (We bought the middle car from Boucher Hyundai and do not recommend them.) Hall really does have it all!
My sales person Eric was outstanding. Very informative and helped me along the process to drive home my cx-30. Thank you Eric for an excellent experience. James
We had a great experience buying our car. Sam was very patient and kind. He was very knowledgeable and helpful. I would recommend Sam as a sales person when buying a car. Thanks Sam.
I had a great experience at Hall Mazda working with Joey Spaulding! He was very helpful and truly improved my car buying experience. Ask for Joey if you want a kind sales representative that will treat you right. I would recommend him to anyone interested in a vehicle!
Charles was outstanding. Andy and Andy (manager and finance) were great too. They all put me in a great car, and guided me along the process. I would recommend all of them strongly.
I had the best experience here. Doug Schultz and Bruce were really the best people. Got in, got an amazing deal and drove off with my car
I bought my first vehicle here last week, and it was a wonderful experience. Everyone I encountered was friendly, especially sales consultant Chuck, who walked me through all the details of the car and helped me understand everything I needed to know. I’d also like to thank manager Bruce for making the contract signing and payment process so smooth and easy. Highly recommended !!
I had a great experience buying here. Everyone was friendly, helpful, knowledgeable and efficient. I was nervous about the process, but they made it go smoothly. Highly recommended!
Highly Recommended – Mike Miroslaw
I recently purchased a Mazda CX-5 from Mazda Brookfield and I couldn’t be happier with the entire experience. From start to finish, the process was smooth, stress-free, and genuinely well taken care thanks to the exceptional service provided by Mike Miroslaw.
Mike was an absolute pleasure to work with. He was incredibly knowledgeable about the entire Mazda lineup and took the time to thoroughly explain all the features, technology, and options without ever feeling pushy. What stood out most was his complete transparency throughout the entire process. He clearly laid out all the pricing, fees, ... Read More DealerRater - Jun 2, 2026
Eric was very nice and stayed late to help me walk away with my car instead of having to come back on a busy weekend.
Organized, friendly staff, clean, good location. It was easy to communicate with everyone there. Everyone was very nice and attentive to my needs.
Rebecca was the first person I worked with during my vehicle search at Hall Imports, and we communicated entirely through text. What I appreciated most was that she respected my buying process. I asked questions, requested pricing, disappeared for periods of time to research my options, and changed my mind more than once.
Throughout all of it, she remained responsive, professional, and helpful. I never felt pressured, rushed, or overwhelmed with constant follow-up text messages. It was refreshing to work with someone who provided information when I needed it while allowing me to make the decision on my own timeline. ... Read More DealerRater - May 29, 2026
Just an amazing dealership. Easy to work with. Felt like I am never low balled.
Extremely friendly and knowledgeable staff. Also, I got a great deal on a great vehicle!
I bought my first car at hall Mazda with Mike and had a great experience!
Eric, Andy, and Andrew were so kind, helpful, thorough, informative, and overall so wonderful to work with! I never felt pressured and could tell they truly cared about my comfortability, they ensured I had the best experience possible. This was my second time working with Eric and it was another overwhelmingly positive experience. The best!!